Customer Testimonials

From 286 reviews
Jason Lin

Very professional

via Facebook
Susann McFall

Went to the parts dept for questions, friendly courteous people.

Response from business owner

Thanks for the 4 Stars!

via Google
Virginia Bluehorse

Made the car look brand new.

Response from business owner

Thanks for the 5 Stars!

via Google
Irving Estrada

Went in on a Saturday morning and was greeted by A younger guy named Aidan. Let him know what car I was interested in test driving, 2015 Acura TLX, and he lead us directly to it. Let us look inside and then let us take it for a test drive…

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via Facebook
THE HERETIC

Great service department and friendly customer service.

Response from business owner

Thanks for the 5 stars!

via Google
ELISA W

Service department is always professional and friendly.

via Facebook
RHONDA S

They are always on time for service and finish on time. Letting me know ahead if there are any other problems when servicing my car. Very comfortable waiting area with coffee and the Today show my thing... thanks for helping me keep my …

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via Facebook
Hoyt Jeter

It was nice to have a dealer do what they said they would do. Everything they promised they delivered without pressure. And they followed up. I would recommend them to anyone. I had a bad experience with the Bremerton dealer for a Honda …

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Response from business owner

Thanks for the 5 Stars!

via Google
GreyZ33Track NissanFan

Great service in Parts Department

Response from business owner

Thanks for the 5 Stars!

via Google
DENNIS K

I take my car to Tacoma Nissan for oil changes. They always do a thorough inspection of the vehicle and let me know if there is anything I need to be concerned about. I like having the vehicle looked over by trained Nissan professionals.

Response from business owner

Dennis, Thanks for the 5 Stars!

via Google
Carmen Serrano

Everyone here is professional, service oriented, yet friendly. While my car was being serviced, I was offered water, coffee and snacks. While I was enjoying my coffee, I was informed that the car would need to stay a day or two for repairs …

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Response from business owner

Thanks for the 5 stars!

via Google
Brad McPheeters

Bought my car there and continue to take it there for service even after the warranty is up.

via Google
kyle morton

Just showed up for parts. Very friendly staff. Knowledgeable parts team. Had my part. Happened to be pretty inexpensive (thermostat and gasket). Really nice lobby and waiting area. Wasn’t exactly looking for new cars but they seemed to have…

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Response from business owner

Thanks Kyle for the nice review!

via Google
Eric Eide

You guys were very helpful. Eric

via Google
Dana Eberhard

I have had nothing but the best customer service experience(s) with them. From the sales to service department. When something is wrong with your car that can be very stressful especially if you commute an hour or so from home to work. They…

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Response from business owner

Thanks Dana, we appreciate you!

via Google
ANDREW C

We had our recalled airbag replaced. The Tacoma Nissan service team were top notch.

Response from business owner

Thanks for the review Andrew!

via Google
Pleadco Jones

Friendly staff and a low pressure environment. One of my favorite dealerships in tacoma.

via Google
Justin Sutherby

Very helpful sourcing r32 skyline parts! Shea is the go to guy.

via Google
shane lewis

It was fast and easy. I wanted to buy a car and I knew what I wanted. I also had a wedding to go to later in the day. I was out of there in just under two hours. I would go back again

via Google
Ronald Schubert

Great experience in leasing our Leaf. Would recommend if you are in the market for a leaf

via Google
Joann Lemon

Love their service, quick and on my way in no time on a Saturday.

via Facebook
Renard Bowser

Quick and Courteous service.

via Google
Lisa Philmlee

Efficient Honest Service

via Google
RUTH S

Great service. Professional and courteous staff. Thanks. R Sharp

via Google
J. Miranda

Visited Tacoma Nissan to see their vast selection and spent a bit of time really appreciating there new and pre-owned selection. Friendly, professional, sales advisors and and an overall great shopping experience!

via Google
Sandra Puskarich Hayes

After Nissan in Fife closed I tried a couple of other businesses and was not happy with the service or the price. Came Nissan Tacoma and got the same great service I used to get in Fife. Thank you for being polite, timeless and at a fair …

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via Facebook
Ryan Holden

10/10 for Shea Merritt in spares. Sorted me out with everything I asked for, gave me all the information I needed and made my international purchase very straight forward. Shipped to the UK in less than a week, tracked all the way. Couldn’t…

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via Facebook
Soyie Oeuy-Roblin

Everyone that I had encountered at Tacoma Nissan have been professional and friendly. I bought my car there in Dec '16 and DJ was the one that helped me. Wonderful guy! I took my car in on Tuesday for an oil change and it was done quickly. …

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via Google
Ed Petersen

A great look pressure process. Awesome people with a very professional atmosphere.

via Facebook
Eric Swenk

Great sales and finance team, worked with our budget to get us a great vehicle!

via Google
LINDA L

My experience with Tacoma Nissan was very good. I have 2 of them.

via Google
Beth Hawn

The Service Department is always great to work with. Quick and friendly.

via Google
Yifei Lou

I went to Tacoma Nissan for my first factory maintenance after moving to Tacoma. The experience was great. The service adviser/manger was really nice and patient to listen what I wanted to be done on my vehicle and without suggesting …

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via Google
D. Broadstreet

Good dealership, great mechanics. They don't get back to you on time but are very flexible.

via Google
Joyce Wolf

I had a very enjoyable day buying a new car at Tacoma Nissan. My Salesman, Edward Jones, worked very hard for me, to get exactly what I wanted. Tom, the Finance Man, did the same and I now have a beautiful 2017 Nissan Sentra. Joyce J Wolf

via Google
lala tima

Friendly, easy to schedule work done promptly at reasonable price.

via Google
Brent Williams

Great experience at Tacoma Nissan! No nonsense and it really was a pleasure to work with Tom Serrao and Ingo in the finance department. The communication was clear and honest. Highly recommended!

via Google
Henry Harris

Staff is friendly

Great sevice and they keep u posted on what the car needs now or in the future visit.

Great on time service when vehicle is being worked on.

via Google
Christopher Robinson

The service department was very help..

via Google
Gil Mendoza

Tacoma Nissan has the most personable, professional and caring team in their service department.

via Google
Edward Coates

Excellent service and follow-up while in the waiting area. Continue to be impressed with service.

via Google
Terrance Philon

Super friendly HONEST service.

via Google
Josie Decosta

I have bought 3 cars from this Nissan. Every time has been a great experience. I started with my Altima, then Rogue and literally 2 weeks ago I went and bought my Titan there. Cosmin is great Sales guy and everyone in finance is 100% …

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via Google
tucker clements

Excellent experience all around. Was treated as an equal and not pressured or hounded like some other places. Made my first truck purchase there and couldn't recommend it enough.

via Google
Burke Long

Well run, professional facility with reasonable prices. This was my first visit but I'll be back.

via Google
Robert Davis

Bought a car

Response from business owner

Thanks for the great review, Robert! We hope you love your new car and enjoy it to the fullest. If there is anything else we can do for you, let us know!

via Google
Katherine Malone

Bought my first new car from them in 2012 and I've been nothing but happy with this dealership. Their service department has taken excellent care of me, and the sales people are friendly without being pushy. I like coming here!

Response from business owner

Thanks for the great review, Katherine! We truly appreciate your kind words and continued business with us. We look forward to working with you again in the future!

via Facebook
Ashley Piacenti

I didn't plan to drive off the lot with a new to me car when I visited, but the salesman worked magic. I now have a safe, reliable and of course stylish car � Thank you Tacoma Nissan!

Response from business owner

Thank you for your five star review, Ashley! We are happy that we were able to find the perfect car for you. We wish you many happy miles in your new Nissan!

via Facebook
Lynne Lloyd

I have been bringing my Altima to Tacoma Nissan for 13 years, it runs like new because the service dept. keeps me informed regarding what needs to be done and never does what isn't needed. The customer service from Lisa and her knowledge …

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Response from business owner

Thank you for taking the time to share your experience, Lynne! We are happy to hear that Lisa and our team take excellent care of you and your Nissan every single time. We look forward to working with you again in the future!

via Facebook
Sharon White

Peter is amazing and made sure everything was what i wanted

via Google
Tiffany Laxamana

Fast, friendly, efficient customer service. Was not sold additional services or products not needed. In and out for my rear brake job in less time than quoted. This location is where we have all services for my car completed. Our family of …

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via Google
Suzan S

We always get great service for our 2013 Altima at Tacoma Nissan. They're dependable, their prices are reasonable, and the service reps are friendly and helpful.

We bought our Altima at Tacoma Nissan and have always had great service …

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via Google
Danely Bravo

Great and friendly staff at the service department!

via Google
MeiLing Andrews

Always friendly and helpful. Service Dept. Staff are the best

via Google
T Martin

We live on the other side of the state, but found a vehicle that we liked from Tacoma Nissan. The staff that we were in contact with were very accommodating and helpful and didn't feel like I was being pushed into something. The actually …

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via Google
Thomas Failor

Fantastic service everytime we visit. We have three Nissan vehicles and bring them in exclusively to Tacoma Nissan for our service needs. If I needed another vehicle I'd start here first.

via Google
Sheryl Bevineau

For the best car buying experience contact Craig Bolzenthal at Tacoma Nissan. He is professional, knowledgeable and personable. He is genuinely interested in getting you in the best vehicle at the best price. At no time during to process …

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via Google
W Wild

Always great service and we feel taken care of.

via Google
Troy Hansen

Ok so me and my wife enjoyed our experience alot at Tacoma Nissan. Honesty we wasn't planning on buying a car that evening. Our sales associate Tom was really nice, and the price was very good that weekend on the Rouge so the deal was done…

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via Google
heather lehman

tacoma nissan is a awesome dealership just bought my 2017 nissan juke from there (first nissan) they are fast friendly courious had Craig Bolzenthal as the salesman who helped me!!! i highly reccomend him!!!!! hee knows his stuff and is not…

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via Google
kendra marie

This was my first experience with Tacoma Nissan and it was great. Only had an oil change performed and had a coupon, too! Very friendly and efficient, I will definitely be back for future maintenance on my Rogue. Thanks!

via Google
Richard Schneider

Excellent service and attention to our concerns and priorities. Tom was everything we could have asked for in a sales associate, and made our Altima purchase a great experience.

via Google
Cristina Bojanini

Tacoma Nissan has excellent service. The employees are very professional, knowledgeable, and nice. The service is quick, outstanding and at a great price.

via Google
Frank Espada

Great customer service and military discount on the bill.

Response from business owner

Frank, we were happy to provide you with great service and a military discount. Thank you for your service! We appreciate it!

via Facebook
Laura King

Very nice, knowledgeable staff. They go the extra mile for you. Good deals no hastle!!

via Google
Heather Lehman

i had a wonderful experience buying my 2017 nissan juke! from Craig Bolzenthal he is the one to go to when u are looking for a car hes not pushy he takes time to listen to what u want and makes sure u are happy with your purchase before u …

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Response from business owner

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Tacoma Nissan!

via Facebook
Raul Lugo Serrano

Excellent service and great staff. I have bought several vehicles from this dealership and I have always been treated right.

Response from business owner

Raul, thank you for the high rating! Our team was glad to help! We appreciate your business!

via Facebook
Ready Player One

Always nice staff. Quick reliable service. It's a dealership so I wouldn't expect less than the quality of service they are providing. Thank you, Tacoma Nissan. We will continue to get our Nissan's serviced with you.

via Google
Raul Lugo

Excellent Nissan dealer.

via Google
PATRICK R

We were very satisfied with the service and purchase of our new Murano! Our sales rep Aaron was awesome. We were treated great and the whole purchase experience was as smooth as can be. If you are looking for a Nissan Tacoma Nissan is the…

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Bryan Beasley

I had driven from Utah to Lakewood to visit my family. On the way up to Lakewood I had one of my fog lights hit by a rock and lost the light/lense.

Upon my arrival to Lakewood I contact the local Nissan dealer and the new light was …

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via Google
Anthony Kevin Merola

Great service for our Nissan vehicles. Professional, well trained setvice staff who go the extra distance to get your car serviced promptly and then get you back on your way.

Response from business owner

Anthony, we hope you enjoyed your time at Tacoma Nissan! We were happy to help get your vehicle in and out of service!

via Facebook
Larry Silverman

They handled the sale and my trade in effectively

via Google
Dylan Woods

Just bought my first Nissan with some GREAT help from DJ!

Response from business owner

Welcome to the Nissan family, Dylan! Thanks for the post!

via Facebook
Guadalupe Vargas Romero

Thank you Aaron for helping my parents get the car they wanted. They both love the Sentra. Will be there soon to purchase another car 🙂

Response from business owner

We are so thrilled to hear they are enjoying their Sentra! Aaron and the team were happy to help and look forward to having you back, Guadalupe.

via Facebook
Rob Faber

Huge thanks to Shea in the parts department. He's been great sourcing parts for my Skyline and being incredibly helpful and communicative.

Response from business owner

Our team is always happy to help! Thanks for the feedback, Rob!

via Facebook
Elizabeth Tarbutton

Transmission went out in my old Pathfinder, so I went looking for one to replace it. Hollie helped me find a newer model that I could afford with everything that I wanted on it. No pressure to spend more money than I could afford. She …

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via Google
Joe W

Very efficient/friendly service department, large lot inventory

via Google
We Thepeople

Thee Best Place , service & Employees 🙂

Response from business owner

That is so kind of you to say! Thanks for the post and for choosing Tacoma Nissan!

via Google
Teuila Brown

My first time at this location to purchase New batteries for my 2015 Nissan. The place was very clean & the staff's was very nice. The lady that was helping me was extremely nice. Good customer service. God bless you all & your hard work.

via Facebook
Kunal Chawla

Had a good experience on leasing my car. No pressure sales. Very courteous and helpful sales folks. The general manager of dealership ensured great leasing experience.

via Google
Thomas Glasl

Parts department is second to none. They will work to get whatever you need no matter how random or rare your Nissan may be.

Response from business owner

Thanks for your continued business, Thomas! We appreciate you as a customer!

via Facebook
Letesea Wallace

Great deals on new and used vehicles!

via Google
Rodeo Cowboy

Keith in service continues to define GREAT CAR SERVICE!

Tacoma Nissan is the best. You can trust them to do a repair or oil change, at a reasonable price. We have been there many times.

Today, thank you Keith for accommodating our tight …

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via Google
Ryan Wells

I really love the front desk Lady at the parts department! She is always ridiculously nice and friendly. But also, I had terrible experience in the past with this dealership with sales man, how they didn't care about customers or visitors …

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via Google
Laura Marie

Their service department is the best! I've been taking my Nissan's there for years and they've never let me down, only went above and beyond!

Response from business owner

Thank you for taking the time to share this feedback, Laura! It means so much to us that you have trusted our service department over the years. We appreciate you as a customer!

via Facebook
Michelle Parson Hildreth

Visited the service department with my 20 year old Pathfinder. Not only was the fix to my problem very reasonably priced, they gave me information on the next steps I need to take to keep my old buddy running well. Since I'm all about not …

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Response from business owner

Hey, Michelle! Thanks for taking the time to write this and share your great experience. We're so glad that we could service your Pathfinder for you, and we're proud that we can help you keep that thing running. We hope it continues to run for many years to come. Thanks again for choosing Tacoma Nissan!

via Facebook
Victoria Voorhees

They always remember me and are very nice

via Google
Soyie Oeuy-Roblin

Just made my first car purchase from here today and I couldn't be happier with the service. After emailing back and forth with Morgan and Michelle, I was helped by DJ, who was just outstanding. He listened to my concerns and wants and …

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Response from business owner

We are so pleased to hear you had a smooth and enjoyable car shopping experience, Soyie! Our team truly enjoyed working with you and your husband. Happy driving in your Versa!

via Facebook
Devyn White

They are always friendly and courteous. I bought my car there almost a year ago and go for oil changes pretty regularly.

via Google
John Cole

Had my 2013 Nissan leaf in for service and worked with Kieth Hurst. Keith was very nice and respectful throughout the experience and very knowledgeable in warranty issues. He answered all the questions that I had. Andrew Hoy did the repair …

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via Google
Howard Lee Nufeld-West

Amazing people will go back in 3 to 4 years to buy another car then from them

first class service the whole way through I wouldn't change anything that I did last we bought a 2017 Nissan versa

Thank again

Response from business owner

We are thrilled to hear you had a wonderful visit and we look forward to having you back! Happy driving in your Versa!

via Facebook
Jessica Tibbs

Friendly, fast, and pleasant facilities

Response from business owner

Thank you so much for the 5 stars and the feedback, Jessica!

via Google
anthony Tsark

My husband had an Awesome Experience. He told them what he wanted. He bought a Nissan Altima 2016. We love it

via Google
Minh Nguyen

Although I didn't buy a car from them (they didn't have what i want), their internet sale manager (Morgan) was very helpful and responsive. Call and ask for her if you want to shop here

Response from business owner

Thanks for the post, Minh! That was very thoughtful of you to share. We hope to have you back at our store in the future!

via Google
Tyniqua Maggitt

Paw was very friendly and very helpful. Come see him for a new car!!!

Response from business owner

That's awesome to hear, Tyniqua! Thanks for taking the time to share!

via Google
Quazhane Diallo

DJ & Alton were extremely helpful with finding the right car for me.

via Google
RENEE LAUDERDALE

Fast and Friendly

Response from business owner

Thanks for the feedback, Renee! We love hearing from our customers!

via Google
Renee Lauderdale

Fast and friendly

Response from business owner

Thank you Renee for taking the time to leave us a star rating!

via Google
AJ Salogo

Got what I wanted

Response from business owner

We were happy to help! Thanks for the post, AJ!

via Google