Customer Testimonials

From 78 reviews
T Martin

We live on the other side of the state, but found a vehicle that we liked from Tacoma Nissan. The staff that we were in contact with were very accommodating and helpful and didn't feel like I was being pushed into something. The actually …

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Response from business owner

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

via Google
Danely Bravo

Great and friendly staff at the service department!

Response from business owner

Danely, we appreciate the kind words about the Tacoma Nissan staff. We are always happy to help!

via Google
MeiLing Andrews

Always friendly and helpful. Service Dept. Staff are the best

Response from business owner

Hey! Thank you for taking the time to leave a review. We are so glad to hear that you enjoyed your time in our service dept. Thank you for sharing!

via Google
Thomas Failor

Fantastic service everytime we visit. We have three Nissan vehicles and bring them in exclusively to Tacoma Nissan for our service needs. If I needed another vehicle I'd start here first.

Response from business owner

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Tacoma Nissan!

via Google
Sheryl Bevineau

For the best car buying experience contact Craig Bolzenthal at Tacoma Nissan. He is professional, knowledgeable and personable. He is genuinely interested in getting you in the best vehicle at the best price. At no time during to process …

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Response from business owner

Sheryl, thank you for taking the time to leave a review. Craig and the team were happy to help. We appreciate the recommendation!

via Google
W Wild

Always great service and we feel taken care of.

Response from business owner

We are pleased to hear this! Thanks for taking the time to post!

via Google
heather lehman

tacoma nissan is a awesome dealership just bought my 2017 nissan juke from there (first nissan) they are fast friendly courious had Craig Bolzenthal as the salesman who helped me!!! i highly reccomend him!!!!! hee knows his stuff and is not…

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Response from business owner

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

via Google
Troy Hansen

Ok so me and my wife enjoyed our experience alot at Tacoma Nissan. Honesty we wasn't planning on buying a car that evening. Our sales associate Tom was really nice, and the price was very good that weekend on the Rouge so the deal was done…

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Response from business owner

Troy, we are so happy to hear that you and your wife enjoyed your experience with us! We hope you are loving your first Nissan and look forward to working with you again!

via Google
Richard Schneider

Excellent service and attention to our concerns and priorities. Tom was everything we could have asked for in a sales associate, and made our Altima purchase a great experience.

Response from business owner

Richard, Tom and the team were glad to help you find exactly what you were looking for! We hope you enjoy your Altima!

via Google
kendra marie

This was my first experience with Tacoma Nissan and it was great. Only had an oil change performed and had a coupon, too! Very friendly and efficient, I will definitely be back for future maintenance on my Rogue. Thanks!

Response from business owner

We hope you enjoyed your experience at our dealership! Thank you for sharing your visit with our team!

via Google
Laura King

Very nice, knowledgeable staff. They go the extra mile for you. Good deals no hastle!!

Response from business owner

Laura, thank you for the review! We are glad to hear our team went above and beyond during your visit. Thank you for choosing Tacoma Nissan!

via Google
Cristina Bojanini

Tacoma Nissan has excellent service. The employees are very professional, knowledgeable, and nice. The service is quick, outstanding and at a great price.

Response from business owner

Cristina, thank you for the review! Our team prides ourselves on quick and efficient service!

via Google
Frank Espada

Great customer service and military discount on the bill.

Response from business owner

Frank, we were happy to provide you with great service and a military discount. Thank you for your service! We appreciate it!

via Facebook
Raul Lugo Serrano

Excellent service and great staff. I have bought several vehicles from this dealership and I have always been treated right.

Response from business owner

Raul, thank you for the high rating! Our team was glad to help! We appreciate your business!

via Facebook
Heather Lehman

i had a wonderful experience buying my 2017 nissan juke! from Craig Bolzenthal he is the one to go to when u are looking for a car hes not pushy he takes time to listen to what u want and makes sure u are happy with your purchase before u …

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Response from business owner

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Tacoma Nissan!

via Facebook
Ready Player One

Always nice staff. Quick reliable service. It's a dealership so I wouldn't expect less than the quality of service they are providing. Thank you, Tacoma Nissan. We will continue to get our Nissan's serviced with you.

Response from business owner

Thank you for the review! Our team at Tacoma Nissan was glad to help! Thanks for sharing!

via Google
Raul Lugo

Excellent Nissan dealer.

Response from business owner

Hello there! Thank you for taking the time to leave feedback for the Tacoma Nissan team!

via Google
PATRICK R

We were very satisfied with the service and purchase of our new Murano! Our sales rep Aaron was awesome. We were treated great and the whole purchase experience was as smooth as can be. If you are looking for a Nissan Tacoma Nissan is the place to go. Hands down!

Bryan Beasley

I had driven from Utah to Lakewood to visit my family. On the way up to Lakewood I had one of my fog lights hit by a rock and lost the light/lense.

Upon my arrival to Lakewood I contact the local Nissan dealer and the new light was …

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Response from business owner

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that!

via Google
Anthony Kevin Merola

Great service for our Nissan vehicles. Professional, well trained setvice staff who go the extra distance to get your car serviced promptly and then get you back on your way.

Response from business owner

Anthony, we hope you enjoyed your time at Tacoma Nissan! We were happy to help get your vehicle in and out of service!

via Facebook
Larry Silverman

They handled the sale and my trade in effectively

Response from business owner

Thanks, Larry!

via Google
Dylan Woods

Just bought my first Nissan with some GREAT help from DJ!

Response from business owner

Welcome to the Nissan family, Dylan! Thanks for the post!

via Facebook
Guadalupe Vargas Romero

Thank you Aaron for helping my parents get the car they wanted. They both love the Sentra. Will be there soon to purchase another car 🙂

Response from business owner

We are so thrilled to hear they are enjoying their Sentra! Aaron and the team were happy to help and look forward to having you back, Guadalupe.

via Facebook
Rob Faber

Huge thanks to Shea in the parts department. He's been great sourcing parts for my Skyline and being incredibly helpful and communicative.

Response from business owner

Our team is always happy to help! Thanks for the feedback, Rob!

via Facebook
Elizabeth Tarbutton

Transmission went out in my old Pathfinder, so I went looking for one to replace it. Hollie helped me find a newer model that I could afford with everything that I wanted on it. No pressure to spend more money than I could afford. She …

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Response from business owner

We truly appreciate the opportunity to earn your business, Elizabeth! Hollie had a pleasure working with you!

via Google
Joe W

Very efficient/friendly service department, large lot inventory

Response from business owner

Thanks for the kind words about your experience, Joe! We appreciate you as a customer!

via Google
We Thepeople

Thee Best Place , service & Employees 🙂

Response from business owner

That is so kind of you to say! Thanks for the post and for choosing Tacoma Nissan!

via Google
Teuila Brown

My first time at this location to purchase New batteries for my 2015 Nissan. The place was very clean & the staff's was very nice. The lady that was helping me was extremely nice. Good customer service. God bless you all & your hard work.

Response from business owner

We appreciate your feedback from your visit, Teuila! Thanks for the post and for choosing Tacoma Nissan for your service needs.

via Facebook
Kunal Chawla

Had a good experience on leasing my car. No pressure sales. Very courteous and helpful sales folks. The general manager of dealership ensured great leasing experience.

Response from business owner

Kunal, we truly appreciate the opportunity to earn your business. Thanks for taking the time to share!

via Google
Thomas Glasl

Parts department is second to none. They will work to get whatever you need no matter how random or rare your Nissan may be.

Response from business owner

Thanks for your continued business, Thomas! We appreciate you as a customer!

via Facebook
Letesea Wallace

Great deals on new and used vehicles!

Response from business owner

Thanks for the post, Letesea! We try to offer our customers the very best deals!

via Google
Rodeo Cowboy

Keith in service continues to define GREAT CAR SERVICE!

Tacoma Nissan is the best. You can trust them to do a repair or oil change, at a reasonable price. We have been there many times.

Today, thank you Keith for accommodating our tight …

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Response from business owner

It is wonderful to hear that Keith made your service visit with us fantastic! We appreciate your business and will see you next time!

via Google
Ryan Wells

I really love the front desk Lady at the parts department! She is always ridiculously nice and friendly. But also, I had terrible experience in the past with this dealership with sales man, how they didn't care about customers or visitors …

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Response from business owner

Ryan, thank you for taking the time to share feedback from your visit. We would like to take the time to apologize for our professional persistency. It is never out intention to make our customers feel pressured or uncomfortable. Please feel free to share your experience with Don Wellner, Sales Manager, at (253)579-1200.

via Google
Laura Marie

Their service department is the best! I've been taking my Nissan's there for years and they've never let me down, only went above and beyond!

Response from business owner

Thank you for taking the time to share this feedback, Laura! It means so much to us that you have trusted our service department over the years. We appreciate you as a customer!

via Facebook
Michelle Parson Hildreth

Visited the service department with my 20 year old Pathfinder. Not only was the fix to my problem very reasonably priced, they gave me information on the next steps I need to take to keep my old buddy running well. Since I'm all about not …

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Response from business owner

Hey, Michelle! Thanks for taking the time to write this and share your great experience. We're so glad that we could service your Pathfinder for you, and we're proud that we can help you keep that thing running. We hope it continues to run for many years to come. Thanks again for choosing Tacoma Nissan!

via Facebook
Victoria Voorhees

They always remember me and are very nice

Response from business owner

Thanks for taking the time to leave us a star rating, Victoria!

via Google
Soyie Oeuy-Roblin

Just made my first car purchase from here today and I couldn't be happier with the service. After emailing back and forth with Morgan and Michelle, I was helped by DJ, who was just outstanding. He listened to my concerns and wants and …

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Response from business owner

We are so pleased to hear you had a smooth and enjoyable car shopping experience, Soyie! Our team truly enjoyed working with you and your husband. Happy driving in your Versa!

via Facebook
Devyn White

They are always friendly and courteous. I bought my car there almost a year ago and go for oil changes pretty regularly.

Response from business owner

We appreciate your feedback and thank you for choosing Tacoma Nissan for your service needs!

via Google
John Cole

Had my 2013 Nissan leaf in for service and worked with Kieth Hurst. Keith was very nice and respectful throughout the experience and very knowledgeable in warranty issues. He answered all the questions that I had. Andrew Hoy did the repair …

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Response from business owner

Thank you for taking the time to post about your visit, Brian! Our team is always happy to help!

via Google
Howard Lee Nufeld-West

Amazing people will go back in 3 to 4 years to buy another car then from them

first class service the whole way through I wouldn't change anything that I did last we bought a 2017 Nissan versa

Thank again

Response from business owner

We are thrilled to hear you had a wonderful visit and we look forward to having you back! Happy driving in your Versa!

via Facebook
Jessica Tibbs

Friendly, fast, and pleasant facilities

Response from business owner

Thank you so much for the 5 stars and the feedback, Jessica!

via Google
Dyan Raposas

I had an awesome experience at Tacoma Nissan. Paw is helpful and he had helped me got into a vehicle I really love. I would recommend my friends and family to come and see him.

Response from business owner

This is awesome to hear, Dyan! We hope you are enjoying your new purchase!

via Google
Marya Gingrey

Purchasing a new car was not on my agenda today, but I must say that I received excellent customer service from Darryl (D.J) and Alton which resulted in my purchase. Everyone that I spoke with today from the receptionist, Mikayla, Service …

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Response from business owner

Hello Marya and thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed working with our team and had a smooth, stress-free visit! Enjoy your new purchase and thanks for choosing Tacoma Nissan!

via Google
Briahna Niau

Bought a new Nissan Sentra last week from Paw at Tacoma Nissan. He was very helpful in finding a car that fit our lifestyle and budget. He was also so friendly and helpful when it came to my 3 year old son. He did everything he could to …

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via Google
Retha Jarvis

We were having severe issues with a car we bought from Nissan 2 years ago. Ed and Alton were very diligent in finding us a awesome vehicle to trade the car in on and get rid of our negative equity in 3 short year!! I will always come here …

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Response from business owner

We are happy to hear we were able to help! Thanks for the post and for choosing Tacoma Nissan!

via Google
acbaker1974

I have nothing but amazing things to say about this place. My husband and I knew we had to stick to a budget and the team at Tacoma Nissan went out of their way to work with us. Kieran and Alton were wonderful to work with. None of that …

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Response from business owner

Hello and congrats on your purchase! We appreciate you sharing these kind words.

via Google
Tony Morrison

I have had my Nissan Rogue serviced here a few times. They do good work, and don't charge too much. Had an extra key programmed and cut here, and it was super cheap. And I had brought my own key in, and everyone online said to use a …

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Response from business owner

Hi Tony, Thank you for your review on our Service Department! While the Service team has excellent customer service and the Technicians are there for key programming to all the other very important things to keep your Nissan running! So with that we Thank You for the awesome review! – Your Friends at Tacoma Nissan

via Google
anthony Tsark

My husband had an Awesome Experience. He told them what he wanted. He bought a Nissan Altima 2016. We love it

Response from business owner

That is so awesome to hear, Anthony! Congrats to you and your husband on your new car and thank you for the post!

via Google
Renee Lauderdale

Fast and friendly

Response from business owner

Thank you Renee for taking the time to leave us a star rating!

via Google
Trystan Perry

It was a very easy and professional to buy my first car. Paw was an amazing help in getting me into a 2015 Sentra. I would definitely recommend and come back.

Response from business owner

Congrats on your new Sentra, Trystan! We are happy to hear you had a wonderful car shopping experience!

via Google
Vicky Blankenship

I took my son to look at new cars at Tacoma Nissan and they were great. The sales person was wonderful and not pushy. She offered us a lot of incentives to buy the car and he did.

Then my husband and I went back and bought a 2015 Nissan …

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Response from business owner

More

via Google
ElisaW

Had a wonderful experience. No pressure and very easy transactions.

Salesman Paw was so helpful and courteous. Manager Michael was also great as well as Tom, finance manager. I would reccomend Tacoma Nissan to everyone. I will surly be a …

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Response from business owner

Elisa, thanks for the 5 stars and the feedback! We are pleased to hear you had a wonderful experience working with our team!

via Google
Donna Glaser

The service personnel were great. The appointment did not take long and they did a very good job. One of the better experiences I've had taking my car to a dealership for service.

via Google
Marques Duvall

Paw is the man... Great customer service!!! Paw was professional, courteous, genuine and not pushy; which led to comfort when making a big decision. Be sure he's thought about when raise time nears. Thanks again!

Marques & Taretta Duvall

Response from business owner

Marques and Taretta, thanks for the post! We are pleased to hear Paw made your experience a great one!

via Google
AJ Salogo

Got what I wanted

Response from business owner

We were happy to help! Thanks for the post, AJ!

via Google
Hung Yi

The service I received from Michael and Dennis was great. They helped me obtain everything I wanted with my car and fixed anything I saw as unpleasant. Amazing experience.

via Google
Rey Razon

Nissan Tacoma Service is excellent. Car expertise of their mechanics. Highly competent and efficient Service Advisors especially Keith. Their service is tops bar none.

via Google
RENEE LAUDERDALE

Fast and Friendly

Response from business owner

Thanks for the feedback, Renee! We love hearing from our customers!

via Google
yodit Dalu

I had a great experience with Tacoma Nissan. I bought Nissan altima 2015 paw and Nathan was great and they were very proffesional. Thank you for your hard work!!

Response from business owner

Thanks for the 5 stars and the feedback! We hope you are enjoying your new Altima!

via Google
Thomas Rossback

Overall I had a pleasant experience with Tacoma Nissan. I arrived at the dealership without being mobbed by 4 or 5 sales reps, but our salesman Shadrach approached us about a minute or two after we arrived in the building. It seems like a …

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Response from business owner

Thomas, we are thrilled to hear you had a wonderful car shopping experience and enjoyed working with Shadrach!

via Google
Marquita Cauthorn

I have experienced working with Courtney not only once but twice. First time when I brought my very first brand new car. Courtney was professional, honest, and proactive. She put me in a 2014 Nissian Altima black on black just what I wanted…

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Response from business owner

Marquita, thanks for the post! Courtney was happy to help! Thanks for recommending Tacoma Nissan and we hope your friend is enjoying her new purchase!

via Google
Gwen Baldwin

Gwen Baldwin

Public

Apr 23, 2016

Just bought a Nissan Altima from shad at Tacoma Nissan . Very good service . He got us exactly what we wanted at a great reasonable price that we could afford . He is now a friend . Please go visit him for …

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Response from business owner

Thanks for taking the time to share, Gwen! We appreciate your feedback and your business!

via Google
Cable Diddy

Tacoma Nissan is bar none THE BEST dealership I've dealt with!!! David, Alton, and Team took such good care of me that I bought 2 cars in a week. They worked with my budget and gave me some smoking hot deals that no one else could touch. …

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Response from business owner

Hello and thanks for the 5 stars and the feedback! We appreciate your business and hope to see you back at the dealership in the future!

via Google
Minh Nguyen

Although I didn't buy a car from them (they didn't have what i want), their internet sale manager (Morgan) was very helpful and responsive. Call and ask for her if you want to shop here

Response from business owner

Thanks for the post, Minh! That was very thoughtful of you to share. We hope to have you back at our store in the future!

via Google
Tyniqua Maggitt

Paw was very friendly and very helpful. Come see him for a new car!!!

Response from business owner

That's awesome to hear, Tyniqua! Thanks for taking the time to share!

via Google
Quazhane Diallo

DJ & Alton were extremely helpful with finding the right car for me.

Response from business owner

We're happy to hear this, Quazhane! Thanks for taking the time to post!

via Google
Chandra M

Kieran Fahnstrom – Super Friendly and Great Service

I negotiated a price and car with all dealers in the Seattle area via email for over 2 weeks. Kieran was the most persistent and kept checking in to see if we could make a deal. He was …

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Response from business owner

Chandra, Thank you for a terrific review! We are delighted that our Team including Kieran really helped you out through the entire purchase experience. Should you need anything for your new car please let us know. – Your Friends at Tacoma Nissan

via Google
Volker Jaeckel

I bought my 2016 Nissan Altima SR, and I absolutely love it. I knew what I wanted, the car was there since they have a huge inventory, the sales manager made me a stellar deal and signing the documents in the finance department by Ingo was …

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Response from business owner

Volker, congratulations on the purchase of your Altima SR! We strive to make the buying experience a smooth and enjoyable one for all of our customers and we are happy to hear of your 5-star experience. Welcome to the Nissan family and thanks for the post!

via Facebook
Rosemary Arceo

A huge shout out to the fantastic people who work in the Service Department. They take amazing care of not only my vehicle but of me as well.

Response from business owner

It is our pleasure, Rosemary! Thanks for taking the time to post!

via Facebook
Darryl Nelum

Great sales team, very professional,come in for the great deals

Response from business owner

Thanks for the 5 stars and the feedback, Darryl!

via Facebook
Lauren Ogle

First time buying a vehicle and I've heard horror stories about the sales people scamming you or not trying to get you the best deal. Not with tacoma Nissan though, had a great experience. Every single person I've dealt with has been very …

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Response from business owner

Lauren, we are delighted about your purchase experience at Tacoma Nissan. We are proud of our Sales team helping you through the entire process and now you are driving a great new vehicle! Enjoy and remember we are here for you when you need your first service! – Your Friends at Tacoma Nissan

via Google
Sheldon Boyajean

I went to Nissan looking for a new 2015 Nissan Pathfinder for my wife. I was not pressured in any way by the sales personnel. As my wife and I walked the parking lot we met Dan our sales rep. He was very polite n very up front. He showed us…

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Response from business owner

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via Google
Erin Zaborac

Today when I left my house one of my tires was very low. I stopped by Tacoma Nissan with no appointment and they were able to remove a nail and get me back on the road in less than an hour. Alex was really nice and very helpful – she even …

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via Google
Rebekah Salmon

I bought a used car that kept having a warning come on... They found the problem and fixed it, but less than a week later, the warning came back. Of course the night before the appt, the warning went away. It didn't deter them. They still …

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via Google
Bianca West

Excellent customer service. They are fast, courteous and friendly! Love this place!

via Facebook
Jerrod Plummer

I was just a walk in right before they closed and still got treated to some of the best customer service I've received in a long time. In particular Alex Burton show'd me her great knowledge of all things Nissan/Infiniti and really made me …

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via Google
Joanna Branstetter

Awesome service and selection of certified pre-owned. Very glad I came here.

via Google
Stephanie Rosario

Without a sales pitch or pressure, sales associate Rameen and General Manager, Casey answered all of my questions regarding the newest Altimas and Maximas on the market. With complete honesty they were able to offer the worst and best case …

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via Google